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Terms & Conditions

Please read these terms before shopping with Srishti Farm Organic.

Last updated: 25 Oct 2026

1. Introduction

Welcome to Srishti Farm Organic. These Terms & Conditions govern your access to and use of our website, including browsing products, creating an account and placing orders. By using this website, you agree to these terms and applicable laws. If you do not agree, please discontinue use of the website.

2. Eligibility and Customer Accounts

You must be legally capable of entering into a binding agreement under applicable law to place an order. You agree to provide accurate, current and complete information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Please contact us promptly if you suspect unauthorised access.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, ingredients, images, prices and other details. Actual product appearance, packaging or presentation may vary slightly from website images.

Please read product labels, ingredient information, allergen declarations and storage instructions before use or consumption. Contact us if you require clarification about a product.

4. Prices and Offers

Prices are displayed in Indian Rupees unless stated otherwise. Applicable delivery charges, taxes or other charges will be shown during checkout where relevant.

Prices, promotions, discounts and product availability may change from time to time. An offer may be subject to specific conditions displayed with that offer. Any pricing or listing error will be handled in accordance with applicable law.

5. Orders and Acceptance

Placing an order constitutes a purchase request. Order confirmation, payment authorisation and order acceptance may be separate steps. We reserve the right to review an order and, where legally permitted, decline or cancel it for reasons such as product unavailability, suspected fraud, incorrect pricing or an operational issue.

If an order is cancelled after payment has been collected, any applicable refund will be processed in accordance with our refund policy and applicable law.

6. Payments

Payments must be completed using the payment methods available at checkout. Payments may be processed by third-party payment service providers and may be subject to their terms and security procedures.

You agree to provide accurate billing and payment information and not to use an unauthorised payment method. An order may be delayed or cancelled where payment is declined or cannot be verified, subject to applicable law.

7. Shipping and Delivery

Delivery estimates are indicative and may vary depending on the delivery address, courier availability, weather, public holidays or other circumstances. Please ensure that your shipping address and contact details are accurate.

Shipping charges, delivery coverage, estimated delivery times and other conditions are described in our Shipping Policy. Any delivery issue should be reported to us promptly.

8. Cancellations, Returns and Refunds

Order cancellation, return, replacement and refund requests are subject to our applicable policies, product condition, order status and applicable consumer protection requirements. Certain food products may have specific return restrictions for hygiene or safety reasons, subject to applicable law.

Please review our Refund and Return Policy for the applicable process, eligibility and timelines. If a product arrives damaged, incorrect or otherwise has a problem, contact us with your order details and relevant supporting information.

9. Customer Responsibilities

You agree not to:

10. Intellectual Property

Website content, including text, graphics, logos, product images, design elements and other materials, is owned by Srishti Farm Organic or used with permission, unless otherwise stated.

You may browse and use the website for personal shopping. You must not reproduce, distribute, modify or commercially exploit website content without prior permission, except where permitted by applicable law.

11. Third-Party Services and Links

Our website may use third-party services for payments, delivery, hosting or other functions and may link to external websites. Those services may have their own terms and privacy policies. We are not responsible for third-party content or practices beyond our control.

12. Website Availability

We aim to keep our website accessible and functioning correctly, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, security events or circumstances beyond our reasonable control may temporarily affect access.

13. Limitation of Liability

To the extent permitted by applicable law, Srishti Farm Organic will not be liable for indirect or consequential losses arising from the use of the website or temporary service interruptions.

Nothing in these terms excludes or limits liability, warranties or consumer rights that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information is collected, used, shared and retained.

15. Changes to These Terms

We may revise these terms from time to time to reflect changes to our website, products, services or legal requirements. Updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law.

16. Governing Law and Disputes

These terms are governed by the laws applicable in India. Any disputes will be handled by the competent courts or dispute-resolution forums in accordance with applicable law and without limiting any mandatory consumer rights.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us through our Contact Us page.